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Trusted Mortgage Brokers Serving Vancouver Island & the Lower Mainland

Based in Nanaimo, we help clients across Parksville, Duncan, Port Alberni, and the Fraser Valley find the right mortgage solution.

The Mortgage Process, Finally Done Right.

Rita and Rachel Cousins Mortgage Brokers — a mother-daughter mortgage duo combining 40+ years of trusted service and modern solutions.

Real experience. Real care. From a mortgage duo who’s helped hundreds of families find the right fit.

We’re not a sales pitch. We’re your people—here to make the mortgage process simple, smart, and stress-free. Whether you’re buying your first home, refinancing, or just exploring your options, we walk with you every step of the way.

Working with Mortgage Architects, we have access to Canada’s top lenders—while giving you the personalized care only an independent broker can offer. You get tailored advice, fast approvals, and real support—because to us, you’re not a file. You’re our neighbour.

Serving Vancouver Island, the Lower Mainland, and the Fraser Valley — including Nanaimo, Parksville, Duncan, Port Alberni, Abbotsford, and beyond.

Let’s make your next move feel right.

•	Mortgage broker in Nanaimo

ABOUT OUR SERVICES

We take time to understand your goals so we can match you with the best mortgage options—without the pressure. Simple. Honest. Personalized. That’s how we work.

Trusted mortgage solutions in BC

Whether you’re purchasing your first home, renewing your mortgage, or refinancing to access equity—we’re here to guide you through every step.

As independent mortgage brokers, we offer:

Home Purchase Mortgages

Financing to help you buy a home — whether it's your first place, a vacation getaway, or a forever home. Who is it for? Anyone purchasing a new home, from families upgrading to retirees downsizing. Why trust us? With over 40 years of combined experience, we help you navigate the homebuying process with clarity, care, and custom options.

First-Time Home Buyers

Special mortgage programs and guidance tailored to first-time buyers. Who is it for? People taking the exciting step of buying their first home. Why trust us? We walk you through every step — explaining the process in plain language and making sure you feel supported, not overwhelmed.

Mortgage Renewals & Refinancing

Options to renew your current mortgage or refinance to a better rate or new term. Who is it for? Homeowners looking to lower payments, access equity, or switch lenders. Why trust us? We don’t just hit “renew” — we shop over 50 lenders to make sure you’re not leaving money on the table.

Mortgages for Seniors

mortgage option's that let you access your home equity without selling or making monthly payments. Who is it for? Homeowners 55+ who want extra financial flexibility in retirement. Why trust us? We take the time to explain all the pros and cons — so you can make an informed choice with confidence.

Refinancing & Debt Consolidation

Refinancing your mortgage to access home equity and consolidate high-interest debt. Who is it for? Homeowners juggling multiple payments who want to simplify and save. Why trust us? We offer honest advice and real options to help you regain control of your finances — without pressure.

Pre-Approvals & Rate Holds

A mortgage pre-approval with a locked-in rate for up to 120 days. Who is it for? Homebuyers who want to shop with confidence, knowing what they can afford and locking in today’s rates. Why trust us? We get your pre-approval done quickly, so you’re ready to jump when the right home hits the market.

Self-Employed & Investment Mortgages

Mortgage solutions for business owners, freelancers, and property investors. Who is it for? Self-employed Canadians or anyone buying rental/investment properties. Why trust us? We understand complex income and rental scenarios — and we know which lenders are flexible.

Access to Over 50 Lenders

A wide range of mortgage options through banks, credit unions, and alternative lenders. Who is it for? Anyone who wants a better deal or doesn’t qualify through traditional banks. Why trust us? We advocate for you, not the bank — with more choice, better rates, and custom-fit solutions.

Alternative Lending Solutions
(B Lenders & Private Mortgages)

Not everyone fits into the big bank box, and that’s okay. If you’re self-employed, rebuilding credit, recently separated, or facing unique financial circumstances, we’re here to help.

We work with trusted B lenders and private mortgage lenders across BC to find smart, flexible solutions for:

  • Credit-challenged clients

  • Self-employed borrowers

  • Clients in foreclosure or consumer proposal

  • Bridge financing and second mortgages

Real solutions. No judgment. Just support that fits.

Let’s find the right mortgage path for you.

5-Star Mortgage Broker Reviews from Real Clients

WHY CHOOSE US

Home purchase guidance in Nanaimo

Tailored Solutions

No two clients—and no two mortgages—are the same. We take time to understand your story, your goals, and your numbers. Then we match you with the best options from over 50 lenders. Whether it’s your first home or your fifth, we build mortgage solutions around you.

Personalized mortgage services

Exceptional Service

We’re not a call centre. We’re real people who care deeply about making mortgages feel manageable. From our first chat to final approval, you’ll get honest advice, fast responses, and genuine support from a duo that treats you like family.

Backed by Mortgage Architects

Fast Approval

Our process is streamlined with today’s tools and yesterday’s care. We work quickly and efficiently behind the scenes to minimize delays—so you can secure your rate, close on time, and move in with confidence.

Award-Winning Service, Rooted in Community

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2024
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2023
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2022
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2021
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2020
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2019
Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2018
Nanaimo Best of the City Mortgage Broker 2024
Nanaimo Best of the City Mortgage Broker 2023
Best Mortgage Broker Parksville 2025
Rita & Rachel cousins mortgage broker chamber nominations

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We’re not just Mortgage brokers — we’re a family helping families. With over 40 years of combined experience, we know how to get things done with heart, hustle, and zero pressure.

604-230-9206

250-618-5053

Proudly serving clients across Vancouver Island, the Fraser Valley, and the Lower Mainland — including Nanaimo, Parksville, Duncan, Ladysmith, Cowichan, Qualicum, Port Alberni, Langley, Surrey,  Abbotsford, Chilliwack, and beyond.

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Copyright © 2025 Rita & Rachel Cousins - All Rights Reserved

Disclaimer: The information provided on this website is for general purposes only and may not always reflect the most up-to-date details. As mortgage brokers, we strive to maintain accurate and current content, but errors or omissions may occur. Always consult with a professional advisor for personalized advice. We appreciate your understanding.

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