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Meet Rita & Rachel – Your Trusted Mortgage Brokers in Nanaimo

We are Nanaimo-based independent mortgage brokers you can trust, with experience and family values.

 

As a mother–daughter duo with Mortgage Architects, we help Vancouver Island and the Lower Mainland homeowners and buyers secure the right financing, with clarity, care, and confidence. Whether you’re purchasing, renewing, refinancing, or exploring alternative lending, we make the process simple and personal.

Rita and Rachel Cousins Nanaimo Mortgage Brokers

WHO WE ARE

Our Mission

A Mortgage Experience You Can Feel Good About

 

We’re Rita & Rachel Cousins, a mother-daughter mortgage duo based in Nanaimo, proudly serving Nanaimo, Parksville, Ladysmith, Duncan, and surrounding Vancouver Island communities and beyond with a combined 40+ years of experience. We provide mortgage solutions for all kinds of clients, from first-time buyers to those seeking alternative lending.

Rita brings the wisdom of over 35 years in banking and mortgage brokering. Rachel adds a modern edge with fresh insight, organization, and a deep care for each client’s journey. Together, we balance experience and innovation to create a mortgage experience that feels less stressful, more personal, and tailored just for you.

We know that getting a mortgage isn’t just a transaction; it’s a life moment. That’s why we take the time to truly listen, offer clear advice, and walk with you through every step.

Whether you're buying your first home, refinancing,  or investing in property, our goal is simple: to make you feel confident and cared for every step of the way.

Why Work With Us?

  • Independent Mortgage Brokers: We’re not tied to one bank. We shop around to find what’s best for you.

  • Local & Personal: We’re based in Nanaimo, but we proudly serve clients across Vancouver Island and the Lower Mainland, including Duncan, Parksville, Port Alberni, and the Fraser Valley. Whether you’re local or looking to buy in these regions, we’re here to help you find the right mortgage solution. We love serving our community and building lasting relationships.

  • Expertise You Can Trust: With decades of experience, we’ve seen it all, and we still believe in doing things the right way.

 

Connected to a trusted National Network

 

As licensed brokers with Mortgage Architects, one of Canada’s leading national networks, we bring the strength of a big brokerage with the care of a local Nanaimo mother-daughter duo. This gives us access to top lenders, exclusive rates, and the support of a nationwide team while still offering that personal, local touch.

Ready to Chat?

Let’s make your mortgage experience feel easy and empowering. Contact us to get started. We’re here to help every step of the way.

Community Involvement

​Rita and Rachel believe in giving back to the community that supports them. Their commitment to service goes beyond mortgages; it’s woven into everything they do.

Rachel has been an active volunteer in Nanaimo’s school community since 2013 and currently serves as Secretary for the John Barsby Secondary Parent Advisory Council. Her involvement reflects a long-standing dedication to supporting youth and education.

Together, Rita and Rachel helped relaunch the Nanaimo Women’s Business Network in February 2024, where they now serve on the board, Rita as President and Rachel as Secretary. As proud members of the network, they champion local women in business and help create space for collaboration and connection.

They are also active members of the Nanaimo Chamber of Commerce and serve on the Women of Influence Nanaimo Awards Committee, helping recognize and elevate outstanding women across the region.

Whether it's through mentorship, advocacy, or event planning, this mother-daughter duo is committed to building a stronger, more connected community.

Awards and Recognition

Our roots run deep in Nanaimo. We actively volunteer with community groups like the Nanaimo Women’s Business Network, Beacon, and The Women of Influence Nanaimo Awards, and we’re proud to support local businesses and events that strengthen our community.

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2018

Top Mortgage Professional

Bronze, 2018

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2019

Top Mortgage Professional

Gold, 2019

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2020

Top Mortgage Professional

Gold, 2020

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2021

Top Mortgage Professional

Gold, 2021

Top 5%

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2022

Top Mortgage Professional

Gold, 2022

Top 7%

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2023

Top Mortgage Professional

2023

Top 10%

Rita and Rachel Cousins Mortgage Architects Presidents Club Award 2024

Top Mortgage Professional

Gold, 2024

Top 7%

Best Mortgage Broker Parksville 2025
Rita and Rachel Nanaimo Chamber Awards

Nanaimo Chamber Business Awards

Nominee – Women in Business
– Financial Services
– Community Builder of the Year

Nanaimo Best of the City Mortgage Broker 2023

Best of the City — 2nd Place,

2023

Nanaimo Best of the City Mortgage Broker 2024

Best of the City — 2nd Place,

2024

Apply Now

Reach your Mortgage Goals! Apply online Now!

We’re not just Mortgage brokers, we’re a family helping families. With over 40 years of combined experience, we know how to get things done with heart, hustle, and zero pressure.

604-230-9206

250-618-5053

Proudly serving clients across Vancouver Island, the Fraser Valley, and the Lower Mainland, including Nanaimo, Parksville, Duncan, Ladysmith, Cowichan, Qualicum, Port Alberni, Langley, Surrey,  Abbotsford, Chilliwack, and beyond.

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Copyright © 2025 Rita and Rachel Cousins - All Rights Reserved

Disclaimer: The information provided on this website is for general purposes only and may not always reflect the most up-to-date details. As mortgage brokers, we strive to maintain accurate and current content, but errors or omissions may occur. Always consult with a professional advisor for personalized advice. We appreciate your understanding.

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