Meet Rita & Rachel – Your Trusted Mortgage Brokers in Nanaimo
We are Nanaimo-based independent mortgage brokers you can trust, with experience and family values.
As a mother–daughter duo with Mortgage Architects, we help Vancouver Island and the Lower Mainland homeowners and buyers secure the right financing, with clarity, care, and confidence. Whether you’re purchasing, renewing, refinancing, or exploring alternative lending, we make the process simple and personal.

WHO WE ARE
Our Mission
A Mortgage Experience You Can Feel Good About
We’re Rita & Rachel Cousins, a mother-daughter mortgage duo based in Nanaimo, proudly serving Nanaimo, Parksville, Ladysmith, Duncan, and surrounding Vancouver Island communities and beyond with a combined 40+ years of experience. We provide mortgage solutions for all kinds of clients, from first-time buyers to those seeking alternative lending.
Rita brings the wisdom of over 35 years in banking and mortgage brokering. Rachel adds a modern edge with fresh insight, organization, and a deep care for each client’s journey. Together, we balance experience and innovation to create a mortgage experience that feels less stressful, more personal, and tailored just for you.
We know that getting a mortgage isn’t just a transaction; it’s a life moment. That’s why we take the time to truly listen, offer clear advice, and walk with you through every step.
Whether you're buying your first home, refinancing, or investing in property, our goal is simple: to make you feel confident and cared for every step of the way.
Why Work With Us?
-
Independent Mortgage Brokers: We’re not tied to one bank. We shop around to find what’s best for you.
-
Local & Personal: We’re based in Nanaimo, but we proudly serve clients across Vancouver Island and the Lower Mainland, including Duncan, Parksville, Port Alberni, and the Fraser Valley. Whether you’re local or looking to buy in these regions, we’re here to help you find the right mortgage solution. We love serving our community and building lasting relationships.
-
Expertise You Can Trust: With decades of experience, we’ve seen it all, and we still believe in doing things the right way.
Connected to a trusted National Network
As licensed brokers with Mortgage Architects, one of Canada’s leading national networks, we bring the strength of a big brokerage with the care of a local Nanaimo mother-daughter duo. This gives us access to top lenders, exclusive rates, and the support of a nationwide team while still offering that personal, local touch.
Ready to Chat?
Let’s make your mortgage experience feel easy and empowering. Contact us to get started. We’re here to help every step of the way.
Community Involvement
Rita and Rachel believe in giving back to the community that supports them. Their commitment to service goes beyond mortgages; it’s woven into everything they do.
Rachel has been an active volunteer in Nanaimo’s school community since 2013 and currently serves as Secretary for the John Barsby Secondary Parent Advisory Council. Her involvement reflects a long-standing dedication to supporting youth and education.
Together, Rita and Rachel helped relaunch the Nanaimo Women’s Business Network in February 2024, where they now serve on the board, Rita as President and Rachel as Secretary. As proud members of the network, they champion local women in business and help create space for collaboration and connection.
They are also active members of the Nanaimo Chamber of Commerce and serve on the Women of Influence Nanaimo Awards Committee, helping recognize and elevate outstanding women across the region.
Whether it's through mentorship, advocacy, or event planning, this mother-daughter duo is committed to building a stronger, more connected community.
Awards and Recognition
Our roots run deep in Nanaimo. We actively volunteer with community groups like the Nanaimo Women’s Business Network, Beacon, and The Women of Influence Nanaimo Awards, and we’re proud to support local businesses and events that strengthen our community.

Top Mortgage Professional
Bronze, 2018

Top Mortgage Professional
Gold, 2019

Top Mortgage Professional
Gold, 2020

Top Mortgage Professional
Gold, 2021
Top 5%

Top Mortgage Professional
Gold, 2022
Top 7%

Top Mortgage Professional
2023
Top 10%

Top Mortgage Professional
Gold, 2024
Top 7%


Nanaimo Chamber Business Awards
Nominee – Women in Business
– Financial Services
– Community Builder of the Year

Best of the City — 2nd Place,
2023

Best of the City — 2nd Place,
2024